Friday, September 21, 2012

Really, Amazon? Really?

AGAIN, for the third time, Amazon is making me prove that I own rights to my own book, DUST. Because you know, apparently, Jacqueline Druga-Marchetti owns the rights to the book.

Um … hello?

This is the third time this has happened with DUST.

While updating the cover for DUST (Which has been on sale on Kindle for a year), Amazon blocked the updates ... again, as they did before on DUST. Only before they weren’t blocked only warning letters.

When they first did this, I thought, “okay, this has to do with the fact that iUniverse does the print edition’. I promptly forwarded them the email from iUniverse, stating that they didn’t have exclusive e-book rights.

Amazon, “Cool, no biggie”. Maybe they didn’t use that phrasing.

BTW, the iUniverse thing got out of control. They decided to put up their own Kindle edition of my books. Hence starting a war. One that lasted months. I won.

Back to Amazon. Problem solved, book updated. Months go by, Amazon removed the iUniverse Kindle copy. I update the book file again and bam …. Another warning from Amazon that I didn’t have the rights to the book, Dust. WHAT?

Again, being nice, I wrote back explaining I was the author, I had rights and this was the second time it happened. No reply from Amazon, the book updated.

This time, the letter was nasty. It stated I ignored repeated warning, they stated, that I do not have the right to publish DUST, the rights belong to Jacqueline Druga-Marchetti and I need to show proof that she is allowing me to put the book on Kindle. Until I prove she gave me rights, the book is BLOCKED.

Are you freaking kidding me?

What Einstein at Amazon looked at the DUST author name of Jacqueline Druga-Marchetti and the Kindle Direct Account name of Jacqueline Druga and said, “Hey, whoa, these are two different people.”

Has no one heard of divorce?

My response to Amazon this time wasn’t pleasant. I told them to fix it ASAP and stop this nonsense. They nee to take one moment and review the history, see how many times this has happened and  to look at the name  on the Kindle Account and the Author name. I know it’s tricky, I know there’s that hyphenated thingy, but come on …

Maybe I should produce a letter. I’ll write a letter to myself telling myself that I assign myself the rights to publish my own book. Maybe that’s what I need to do?

Or better yet … How’s this:

To whom it may concern:
Please allow this letter to serve as proof, that I, Jacqueline Druga-Marchetti,Author of the book DUST. Who by the way, is no longer is Jacqueline Druga-Marchetti, but now is just Jacqueline Druga because of a divorce in 2004, hereby assigned all publishing rights to the novel Dust, to Jacqueline Druga.
Jacqueline Druga.

Maybe they’ll get it now.

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